Being sharp on price, and making a profit is important to us all. But we believe money should also be put to good use, creating positive social, environmental and cultural outcomes. A kind of mutual prosperity for all.
Not being bound by the demands of investors means we act in the best long term interests of our customers. Put simply, as a customer and part owner of the bank, we’re answerable only to you. We respect your point of view, which is why our customers each have an equal say in how we go about our business.
Customers have been banking with us since 1957 and today nearly 130,000 people and community sector organisations choose to bank with us. And be reassured, we have to meet the same prudential standards that apply to all Australian banks, so you can be certain that banking with Bank Australia is safe and secure.
As a customer owned bank we can put profits back into providing competitive rates and fees. Not having external shareholders means we prioritise the long term best interest of our customers who also own the bank.
Our lending and investment is guided by our Responsible Lending and Investment Policy. This includes our commitment that we will not make any loans to the fossil fuel industry. We also invest in projects that benefit the community - such as our loans to community housing projects.
Hours
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