Credit Unions, Building Societies and Mutual Banks are owned and operated by their members. This means that all our profits are channelled back into The Mutual rather than going into shareholder pockets. Essentially, putting more money back into your pocket through low fees and competitive rates.
The Mutual provides an unparallelled service ensuring members are treated as an individual, not a number. This is perhaps the biggest difference between The Mutual and our competitors.
The Mutual is involved in a variety of volunteer projects that support the communities in which we operate.
We invite our members to talk to The Mutual to help us better understand their needs. If you would like to provide feedback please call us on 1300 688 825 or email us at info@themutual.com.au.
Deposits with The Mutual are protected under the terms of the Financial Claims Scheme, together with the depositor protection provided by the Banking Act. The Mutual is regulated by the Australian Prudential Regulation Authority (APRA) and the Australian Securities and Investments Commission (ASIC). This ensures the protection of our members' finances.
The Mutual has been serving the people of Maitland and the Hunter Valley since 1888. During this time The Mutual has been a strong supporter of the local area helping many community organisations in the Hunter region. As one of the oldest Building Societies in Australia, we are proud of our heritage and trust that we can assist you in your financial needs.
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